BLAZE® Insights

Native Mobile Applications for Cannabis Retail

BLAZE offers a fully integrated native mobile application available on both iOS and Android platforms. Designed to highlight your unique brand, the BLAZE APPS allows users to browse your menu and make purchases directly from their mobile devices. Enhance customer loyalty, reinforce your brand presence, and seamlessly encourage repeat visits with the convenience of your own branded mobile app.

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Scan to Shop

Create a unique in-store shopping experience with our innovative Scan to Shop feature. Offer convenient self-guided shopping by allowing mobile app users to take advantage of adding convenience to drive in-store sales growth. Users can scan product QR codes, add items to the cart, and complete the purchase directly within the app.
  • Allow customers to browse, shop, and check out at their own pace
  • Simple setup process for new customers and expedited checkout for returning customers
  • Alert in-store shoppers their order is ready for pickup with mobile app push notifications

Intuitive User Interface

With a simple, intuitive interface, BLAZE APPS guarantees a smooth user experience that customers can easily navigate. With seamless compatibility across devices, BLAZE’s native mobile app enables retailers to connect with users, drive loyalty, and grow.
  • Browse menus easily with category, brand, type, price, and potency filtering
  • Increase customer loyalty with rewards on every in-app purchase
  • Create custom categories for staff picks, weekly specials, and events

Showcase your Brand

Personalize your mobile app to reflect your brand identity, increase brand awareness, and encourage engagement. Build brand recognition by featuring your brand logo, colours, and images to make your app a unique shopping experience for your customers.
  • Set yourself apart with a mobile app that reflects your brand identity
  • Design custom banners for your app to promote new products, discounts, delivery, etc.
  • Welcome users with your branded splash screen every time they open your app

Unlimited Push Notifications

Push notifications are key to keeping your mobile app users engaged and informed. BLAZE APPS gives retailers the ability to update app users on new products, specials, and promotions by using unlimited push notifications at no additional cost.
  • Increase engagement and conversion rates with timely push notifications
  • Include specific URL links to direct users to a certain product, brand, or collection
  • Display a notification history that users can easily reference at their convenience

Tracking Orders and Rewards

Seamlessly track orders and manage rewards within the BLAZE app and keep customers engaged and informed. The BLAZE app allows you to provide timely updates, personalized rewards, and effortless reordering, ensuring a seamless experience every time users interact with your brand.
  • Provide real-time order updates for users to track order status for pickup or delivery
  • Display customer reward points in their account profile for easy viewing and redemption
  • Offer a purchase history making it easy to view and reorder previously purchased products

Direct POS Integration

BLAZE Apps seamlessly integrate with the BLAZE Retail POS system, eliminating the need to manage separate platforms. Mobile orders placed via the iOS app sync directly to the POS, automating menu updates and simplifying fulfillment to streamline your retail operations.
  • Create separate online menus for different locations that sync with the POS
  • Apply the appropriate discounts, rewards, promo codes, and taxes at checkout
  • Prevent selling out-of-stock products to online customers with real-time cart validation

Reliable, Fast Payments

BLAZEPAY makes it easy to set up your customers for quick product viewing, ordering, and payment. Online orders can be prepaid and the availability of historical information lets users see what they purchased from you previously to facilitate repeat purchases.
  • Accept all major debit and credit cards for prepayment online to reduce order cancellations
  • Returning customer account information is tokenized for easy login and prepayment
  • Increase mobile app adoption with 3-click checkout for returning customers

Live Chat Support

Communicate with mobile app users to provide live support for order updates, product information, and checkout assistance. Live Chat Support saves time for support staff and provides a personalized shopping experience.
  • Increase satisfaction by providing order updates, answering questions, and resolving checkout issues
  • Convert a first-time shopper into a loyal customer by offering a custom discount code
  • Answer the most frequently asked questions with an automated chatbot

Updates and Stability

The BLAZE mobile app provides consistent updates to introduce new features over time and to keep your app responsive at no additional cost. Let us manage, maintain, and update your app so you can get to market faster with a secure and stable mobile app.
  • Benefit from advanced mobile app features and optimal performance
  • Increase user adoption with an intuitive, branded mobile interface
  • Scale your app seamlessly as your business expands

Frequently Asked Questions

Yes. BLAZE Apps is integrated with BLAZEPAY for online payment processing for both debit and credit cards.
Yes, Usually it takes up to 2 weeks to build a native e-commerce application for a retailer. The app store approval process can take up to a week.
Our expert mobile app team will work with you to get your app approved. The most frequent reason apps are not approved is due to specific category names. There is a built-in option to modify category names, enabling a quick resubmission.

No. The in-app chat functionality is completely optional but fully supported. Please note that there may be separate subscription costs from Zendesk to enable this integration.

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BLAZE® is a leading cannabis software company providing retail point of sale services for businesses across Canada. The BLAZE software suite is currently available to licensed cannabis operators in 9 provinces and territories.
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